Call Assistant for Wellness Studio
87% of Calls Handled · 28% Booking Lift in 30 Days
Overview
A fast-growing wellness studio was overwhelmed by missed calls, especially after hours and during appointments. With no dedicated receptionist, staff struggled to manage appointment booking, FAQ responses, and customer callbacks—costing them valuable revenue and time.
The Build
We designed a 24/7 voice assistant that acts like a human front desk, built specifically for high-volume service businesses.
- Natural Voice Call Flow: Greets and converses with clients in real time via phone.
- Calendar Integration: Books appointments instantly, with real-time availability.
- FAQ Responses: Handles common questions about pricing, location, and policies.
- Voicemail Fallback: Sends unanswered queries as email summaries to the team.
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The Results
| Metric | Result |
|---|---|
| Call Coverage | 87% of all inbound calls answered |
| Bookings | 28% increase in bookings in the first 30 days |
| Staff Efficiency | 2–3 hours/day saved for front desk tasks |